D's Paint & Body Shop Inc.

I hit a deer at the beginning of June and took my car here. They had my car for about a month or so which is expected. All in all D’s did an awesome job at keeping me updated every week about details of my car when my insurance wasn’t doing so. They made this process as easy as possible on their end and they made my car look brand new again. VERY pleased with their work, and how nice they are in general. Thank you for being awesome.

Quick and high quality work. Repaired driver side, side impact collision.. installed rear spoiler. Car was completed by the time they promised. Very pleased with my experience. Would recommend.

Great work, great customer service and outstanding results! The paint matches perfectly and my car was so clean when I picked it up.

I had an appointment Monday morning after hitting a deer Sunday. I am from out of town, and I believe I worked with Dave (I called to confirm since I thought it was Nick, still a little frazzled). He was extremely nice and helpful. While I couldn't use their service because my car would t be ready in time to drive it home today, I appreciated his honesty, advice, and understanding. As a result, I would recommend them and him in a heartbeat.

I’m highly disappointed with D’s in the Peoria Heights. This is the only place I would take my vehicles for repairs however this time someone has really dropped the ball. I went to get some minor repairs to my hood/grill. They ordered my custom grill then called me to tell me they also need to order a new manufacturer grill because it was also damaged….. fine. Fast forward, I come to get my vehicle every thing looks great so I thank them and leave. Over the weekend my grill loosened up so I took it back, they repaired it in a couple hours. I got my vehicle back again and noticed the side of my bumper was now loose so John states they’ll order another bracket due to how fragile they are. Now it’s today and I’m being told they have to call my insurance company to see if they can replace the whole front bumper because it won’t go back on track. I’m getting screwed, my car looked better with the cracked grill. I now have a issue I did not have before I went and they’re excusing themselves out of the situation instead of fixing it the correct way the first time. I really stood by D’s quality but this experience has put a dark cloud over their name. ……..15 Week Update: I was told I would get a call from Management and Still no call, but I see the owner is thanking people for a good review but will not reach out or respond to the ones they know are legitimate mistakes on their end. Save yourselves the headache and stay away from D’s because the quality is not there, good thing I have the funds to take my vehicle elsewhere to fix what D’s has damaged. (Final Update)….. once Dwayne got involved everything went up from there. Thank you for taking my issues into your hand personally. He called my insurance company and explained to them that there was damage that still needed corrected which ultimately got replaced at no cost for me. I’ve always believed in D’s which is why I was so confused about my issues not being addressed and corrected. This has brought my trust back and I will continue to do business with D’s. Thank you again Dwayne!!